Quality models

Purpose of a model

A model is a concept to be accomplished that is ideal. These have specific standards defined under national or international standards organizations. And when these are to be implemented for a purpose the standards can be tailored. These models have to be accomplished for compliance and are measured in "pass/fail" terms.

Compliance assessments can be through first-party, second-party or third-party audits or other types of evaluation.

Organizations choose to adopt a model for any or all of the following reasons:
• Meet business goals and objectives.

Ideally by implementing a model by an organization can refocus the goals and objectives to meet them in a more appropriate manner.

• Requirements are imposed by key customer.

There are scenarios where the key customer imposes the adoption of model in the IT organization to improve the efficiency and effectiveness.

• For competitive reasons.

Few customers’ select IT organizations that is in compliance with a model to do business.

• For continuous improvement.

All the quality models show a way to improve the existing process and how to lead a path for continuous improvement. So having a model would help IT organization to have roadmap for continuous improvement.